Frequently Asked Questions

General Information

Company Information

What Is Measured And Made Décor Solution?

What Benefit Is There To Using M&M?

What Is Your Mailing Address?

How Do I Open An Account?

Do You Sell To The Public?

Website

Using Our Ordering Site

How Do I Receive My Login And Password?

Can Someone Walk Through The Site With Me?

Help! I forgot my login and/or password!

Can I Practice Using The Site?

Product Support

Drapery Panels

What Drapery Panel Styles Do You Offer?

How Do I Measure The Window Opening For Drapery Panels?

Can I Choose Different Fullness?

Can I Upgrade To A Larger Header?

Can I Choose How The Drapery Opens?

What Is The Maximum Track Width I Can Order?

Can I Include Returns To The Wall?

What Is The Maximum Height I Can Make Panels?

What Lining Options Do You Have?

Is Drapery Hardware Included In The Price?

Roman Blinds

What Type Of Roman Styles Do You Offer?

I'm Installing An Inside Mount, How Much Do I Deduct?

What Is The Maximum Width I Can Order A Roman?

What Operating Systems Are Available For Roman Blinds?

Can I Choose Which Side The Controls Are On?

What Bracket Options Do You Offer?

Fabrics

Do You Offer Cut Yardage?

Accessories

What Other Accessories Do You Offer?

What Lengths Do Your Tiebacks Come In?

What Size Do Your Pillows Come?

Motorization

Do You Offer Any Motorization?

What Power Does Your System Use?

What Control Options Are Available?

Sampling

Sampling Policy

What sampling do you offer?

Product Care And Safety

Product Care

There Are Creases In The Fabric When I Take It Out Of The Box

Can I Wash My Drapery Panels?

How Often Should I Clean My Window Treatments?

Product Safety

Are Your Products Child Safe?

Shipping And Returns

Shipping

How Do You Ship?

How Do I Track My Packages?

Are Expedited Shipping Services Available?

How Are Orders Packaged?

Returns And Claims

Can I Return Something If My Customer Does Not Like It?

We Noticed A Flaw In The Product, Now What?